The Integrated Transport Centre (Abu Dhabi Mobility) has started providing customers with driver and vehicle licensing services.
The goal of offering driver and vehicle licensing services through Abu Dhabi Mobility is to establish a unified, smart, and integrated service system for all driver and vehicle licensing operations in the Capital.
This operation aligns with the aspirations of the leadership to enhance the development path in the emirate and boost the competitiveness of the local economy across various sectors and services, thereby supporting global competitiveness indicators related to the transport sector.
This initiative is part of a comprehensive plan to develop the transport sector and align it with Abu Dhabi's strategic vision in accordance with the best global standards and practices.
Driver and vehicle licensing services refer to processes and functions that manage the issuance and regulation of driver's licenses and vehicle registrations. This includes:
Evaluating and granting licences to residents who meet the qualifications, including passing written and practical driving tests.
Recording vehicle ownership and issuing registration documents and licence plates.
Facilitating the renewal of licences and registrations, as well as processing changes in ownership or personal information.
Managing penalties and fines for traffic violations and other regulatory breaches.
Abdulla Al Marzouqi, Director-General of the Integrated Transport Centre, emphasised that ensuring the continuous delivery of high-quality driver and vehicle licensing services, while strengthening cooperation with strategic partners, remains a top priority in the upcoming phase. He reassured that the provision of these services will not affect the customer experience or commitments made with partners.
He also confirmed that driver and vehicle licensing services will continue to be available at all current service centres in Abu Dhabi City, Al Ain, and the Al Dhafra region. These services will additionally be accessible through digital platforms, smartphone applications, the Tamm digital government services platform, and contact centres.
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